Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
Because our products are made in small batches, processing times may vary slightly during periods of high demand.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days after shipment
Free shipping is available on U.S. orders of $100 or more.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email containing tracking information.
Shipping Destinations
At this time, Kalapana Beauty ships within the United States only.
Delays
Delivery delays can occasionally occur due to carrier issues or external factors beyond our control. Kalapana Beauty is not responsible for delays caused by the shipping carrier.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us within 14 days of delivery at info@kalapanabeauty.com so we can assist.